Cakes by Erin
Galleries
FAQ
Pricing and Menu
Contact
Testimonials
Follow us on Facebook and Twitter
|
58 Kenoza Ave.
Haverhill, MA ~ 978-469-9136
FAQ
When should I order my cake?Wedding cakes should be ordered at least 3 to 6 months in advance. Custom 3D/sculpted cakes should be ordered at least 6 to 8 weeks in advance. Custom 2D buttercream cakes should be ordered at least 2 weeks in advance. If availability exists, we always try to accommodate any requests up to one week prior to the event. However, we are only able to produce a certain number of custom cakes per week in order to ensure our wicked awesome quality and are not always able to fill last minute requests. Ordering in advance is the only way to secure your event date if availability on date requested exists. What is your payment policy?Payments can be made by cash, check, Visa and Mastercard. A $100.00+tax non-refundable deposit is required at the time of reservation to hold your event date. For any orders placed with a quoted price of less than $100.00 payment is required in full at time of order. Your remaining balance must be paid 7 days before your booked date as final confirmation of your cake order . What is your cancellation policy?Any orders that are cancelled 14 days prior to your event date will be refunded. (This does not include your $100.00 non refundable deposit)For orders that are not cancelled within the 14 day grace period, your money will not be refunded for any reason or circumstance, and you will be responsible for payment in full for your order to Cakes by Erin within two weeks of your original scheduled event date.What is your delivery policy?Delivery is offered for a fee of $0.75 per mile round trip from our bakery at 58 Kenoza Avenue in Haverhill, MA. We deliver to MA, NH, ME, and RI. Delivery is only offered if we have availability on date requested.Are you a nut free bakery?We do not use any products in our baked goods that are processed in plants with tree nuts or peanuts. We do not use peanuts or tree nuts in any of our baked goods. However, we DO use coconut, which is a fruit and the FDA does consider it a "tree nut". Coconut is listed as a separate allergy on any packaging, product or as an ingredient. We advise you not to consume our baked goods if you do have a coconut allergy. We also do not allow any of our employees or customers to bring any peanuts or tree nuts into our bakery to ensure that there is no cross contamination. Do you offer cake tastings and consults?.We do offer cake tastings and consults for Wedding cakes as well as custom cakes for 100 servings or more. Cake tastings are complimentary and you may have your choice of 3 cake, frosting, and filling flavors which should compliment eachother as they will be baked as a cupcake for your tasting. If you need suggestions for your tasting, we can provide them for you. If you would like to try additional flavors after your top 3 are chosen, you may purchase any of our cupcakes that are available for sale in our bakery that day.
Cakes by Erin
Galleries
Pricing and Menu
Contact Us
Testimonials
Wedding
Birthday
Cupcakes
Baby Shower
Religious
Events
Conan OBrien
Matty in the Morning
Birthday Wishes
Cake Wrecks
The Farm
Expo and Competition
Anniversary
Grooms Cakes
Bridal Showers
